FAQ’S

Hello, how can we help you?

Here are few questions we think you might have about our service.

Frequently Asked Questions

Unlimited is unlimited, you can request for as many designs as you want. But to help us deliver a great design, which takes time, we will need you to give us the room to focus on one design at a time after which you can request for another. This should take between 1-2 days or 2-5 days depending on the complexity of the design request.

Our Buffet plan though allows for up to 3 requests at a time.

Yes! We will send you all the source files and the PSD or AI file if you need it.

Our 3 Course Meal plan affords you one design request per time, while the buffet affords up to 3 design request at a go. But with our fast delivery time, you should be set to send in your next request in a day or two; on completion of the previous request.

We want the communication between you and us to be as easy as possible, and best still, as easy to you as possible. We think emails are great and universal, but we will work with any other medium you choose. Trello or Slack being a great medium for collaboration.

If you don’t like a design after multiple drafts (which we believe is very very unlikely), we would set up a different team and organize a video call (if need be) to understand your design request and provide you with more drafts in the tiniest possible turnaround time as possible.

All our designs promise to be unique to your request. We will not pick a design from the internet and send to you.

No, we do not. You will provide all the copy of the design. But if you are in need of a copywriter we can refer you to a very good one.

No! Absolutely none.

Our communication lines would be up all work hours. But we will respond to emails all day and all night.

As many as you will need to arrive at the satisfactory design.

On the day of your sign up.

Yes, we work on weekends to deliver the quick turnaround on design request as we have promised. Although, we keep communications to the minimum so we can be focused on clearing all clutters.

Send a mail to info@designbuffet.co or call us – +2347033313864.